While online courses are in development, our training programmes are fully live, immediately bookable, and deliver expert-level insight — customised for your team and measurable from day one.
ClientIN Academy training programmes are designed around your team’s real challenges — so learning translates directly into performance you can measure.
Instructor-led sessions delivered virtually. Small group sizes ensure personalised attention for remote or distributed teams.
We come to you. Full-day or multi-day workshops tailored to your company’s processes, culture, and challenges.
For individuals seeking accelerated growth. Structured coaching with a ClientIN expert focused on your personal goals.
| Duration | 2 days |
|---|---|
| Audience | Account managers, client success teams, relationship managers |
A comprehensive programme covering the full client lifecycle: acquisition, onboarding, relationship deepening, retention, and strategic account growth. Includes role plays, real case studies, and a take-home action plan.
| Duration | 1 day |
|---|---|
| Audience | CX, operations, and customer service teams |
A deep-dive workshop to audit your current CX, identify friction points, and co-create an improvement roadmap using the ClientIN CX Framework.
| Duration | 1 day |
|---|---|
| Audience | Student services, admissions, international office teams |
Specialist training covering international student journeys, compliance processes in France, and delivering empathetic, high-quality student support.
| Duration | 2 days |
|---|---|
| Audience | L&D leads, senior managers, team leads |
Equip your internal trainers to cascade ClientIN Academy frameworks across your organisation. Includes facilitation guides, slide decks, and assessments.
Needs assessment call to understand your team, challenges, and goals.
Bespoke programme designed to your objectives, industry, and team size.
Expert trainers deliver the programme — online or on-site — with full materials.
Post-training evaluation report with satisfaction scores and KPI benchmarks.
Optional 30-day check-in to assess application and address questions.
Not every team needs a bespoke programme. ClientIN Academy is our education arm: the same frameworks our trainers use, packaged as ebooks and online courses you can work through at your own pace.
Why the Academy exists, who it is for, and what it covers.
Two practical guides available to download now, with more in the series.
Self-paced online courses, currently in development.
Tell us what your team is working on and we will come back with a tailored proposal.